Frequently Asked Questions
Q:
What is the minimum order quantity (MOQ)?
A: The MOQ depends on the specific product type. Please refer to the product details page or contact our sales support for detailed specifications.
Q:
Can I get samples before placing a bulk order?
A: Yes, we provide samples for quality evaluation and testing. Please reach out to verify sample availability and shipping costs.
Q:
How long is the standard delivery and lead time?
A: For in-stock items, shipment is processed promptly. For OEM/ODM or bulk customization, lead times typically range from 15 to 30 business days depending on production capacity.
Q:
Do you support customization and OEM services?
A: Yes, we support customized packaging, logo printing, and modifications to accommodate client specifications.
Q:
What payment terms and methods do you accept?
A: We accept major secure payment options including Trade Assurance, wire transfer (T/T), Letter of Credit (L/C), and secure online gateways.
Q:
How is the product quality ensured?
A: Strict quality control protocols are carried out at every stage of production, followed by a final inspection before shipment to ensure standard compliance.
GAF Energy
