Packing & Delivery
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
FAQ
Q1: Why should we choose your products?
We provide the following advantages:
- More than 18 years of electrical equipment factory experience
- Professional sales team and R&D team
- Qualified products and competitive price
- Delivery in time
- Sincere services
Q2: How is the after-sales service handled?
We provide a 2-year warranty. During the warranty period, under circumstances of normal use and maintenance, if the product itself has quality problems and failures verified by inspection, we will provide free maintenance and replacement parts.
Q3: What certificates do the battery products have?
Our battery products have acquired UN38.3, CE, FCC, UL, MSDS and other certificates, satisfying importing requirements of most countries.
Q4: What is the lifespan and cycle capability of the battery?
The service life exceeds 10 years, and it is capable of achieving 6000 cycles at 80% recoverable capacity, which makes it ideal for long-term storage configurations.
Q5: Is it compatible with BMS and hybrid inverters?
Yes, the system is highly compatible with BMS, designed to connect seamlessly with energy storage inverters, and matches perfectly with hybrid inverters.
Q6: What communication interfaces are supported for system integration?
To support versatile connectivity and remote monitoring, the system provides multiple communication interfaces including RS485, RS232, and CAN.