Q
I need more functions such as Bluetooth and LED screen. I also want an anti-vibration design for use in my Marine/RV/Vehicle. Can I customize my battery pack?
Yes, of course. Just let us know exactly what you need. Our professional engineering team will provide an excellent solution that meets your expectations.
Q
I am very sensitive to price and I am a wholesaler of battery packs. If I sell your battery pack in my city, the profit is very low. Can I get a cheaper price? I see your competitors selling cheaper than you.
We highly suggest comparing details. While some suppliers offer lower prices using cheaper materials, we focus on cycle life, warranty, anti-vibration, and communication designs. Prismatic cells are typically of higher quality compared to cylindrical options. We can offer a cylindrical cell solution to meet lower price points and customize solutions based on your local market conditions to help maximize your profits.
Q
I see the warranty is 5 Years. Is it 5 years regardless of how the battery pack is used?
No. The cycle life depends on quality as well as discharge/charge rates and working temperatures. For energy storage usage at a room temperature of 25°C, with 1C discharge and 0.5C charge rates, the cycle life of the battery pack can exceed 4000 cycles, and we offer a 5-year warranty.
Q
Can these battery packs be compatible with my inverter? Do you have a list of compatible inverters?
Yes, our battery packs are compatible with most major brands of inverters on the market. Please contact us for a detailed compatibility list.
Q
What about the delivery time and shipping?
If items are in stock, we offer 3-7 days fast delivery. For the USA, Canada, Australia, and most European countries, we provide tax-included door-to-door delivery services, with transit times around 40-55 days. We also have overseas warehouses offering 3-7 days delivery with tax-free options. Please contact us for real-time stock availability.
Q
Can it be connected in series or parallel for use?
Yes, it supports a maximum of 4 battery packs connected in series or parallel (for 12V series configuration) without requiring any additional external devices.
GAF Energy
